We stand behind our products and aim to bring style and quality to your home. If you’re looking for additional pieces, or unsatisfied with a product for any reason, please contact us using the form below. We will do our best to make things right.
Our stainless steel flatware products carry a limited 25-year warranty from date of purchase against defects in materials or workmanship. Retaining a UPC or item number is not required for warranty replacements, but will help us to assist you as quickly as possible. If your exact pattern is no longer available, we will work to find a similar pattern for replacement.
For drinkware, kitchen and serve items, if the item you bought is faulty or broken (on arrival), we will (at your choice) either replace the faulty goods free of charge with identical or equivalent pieces on a one-for-one basis, or provide you with a full refund.
Feel free to contact us directly at firstname.lastname@example.org with any other questions or concerns. We care!